Sydney & Melbourne shop opening hours: Mon-Weds 11am-6.30pm, Thurs-Fri 10am-6.30pm, Sat 10am-5pm, Sun 11am-5pm

Our Loyalty Program

Our Loyalty Program

Here at the Vegan Grocery Store we have created our loyalty program with exciting and exclusive rewards to say thank you to our amazing customers.  

Ways to earn loyalty points

Earn 1 Point for every $1 you spend online and in store to unlock exciting rewards. 

Create an Account: 25 points

Complete Your Profile: 25 points

And more! 

Our Rewards

$10 Voucher - 200 Points To Unlock
Spend $200 to earn 200 loyalty points and get $10 Voucher

$20 Voucher - 400 Points To Unlock
Spend $400 to earn 400 loyalty points and get  $20 Voucher


How Do I Join the Vegan Grocery Store Rewards Program?

Simply, create a Vegan Grocery Store customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Check Rewards' on the bottom of your screen.     

How do I earn loyalty points?

Earn 1 point for every $1 you spend online or in-store. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including creating your account and completing your profile.

(Excluding charity donations and shipping fees)

How do I check my loyalty points balance and redeem rewards?

You can check your balance and rewards anytime by clicking 'Check Rewards' on our website and logging in, or by asking our friendly in-store staff to check for you at the register. Each time you shop at the Vegan Grocery Store, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards. 

How do I use my rewards?

When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar at the checkout and click 'Apply'.

Or if you would like to use your reward in-store, just let one of our staff know at the counter.

Note, you can only use one coupon code per order. 

Terms and Conditions

  • The Vegan Grocery Store reserves the right to modify or cancel coupons at any time.
  • Coupons can only be redeemed once.
  • If you redeem your coupon for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • Sales voided or refunded will deduct the points back out of the your account.
  • Points are rewarded when paying with a Gift Voucher, not on the purchase of a Gift Voucher.
  • You will not receive points for the discounted portion of their sale. Eg, $100 order that has a $50 discount means you would earn 50 points not 100 points.
  • Points are not transferable
  • Points expire after 12 months
  • Activated coupons expire after 1 month